Please take note that members must contact the Association prior to scheduling a pickup and again once they have received the county's service request number. To do so, use our Contact Us page. You can also leave a voicemail message or text message at (305) 859-1462. Please be sure to provide your unit's address or account number in your message along with the service request number. Members failing to contact the Association will receive a warning and if not resolved within 24 hours, will have the bulk waste removed by Association with the costs of pickup billed back to the member.
Members may request service by calling 311, using the 311Direct mobile app from their smartphone or by going online by Clicking Here. Members may not place bulk waste on the common areas, the street or on other members properties. Members must pay special attention when placing appliances outdoors for pickup such as refrigerators, stoves, etc.. These items must have their doors removed prior to placement outdoors as this is a safety issue and also Florida law. If placing mattresses outdoors, they must be wrapped in plastic as required by Miami Dade County. Members failing to take due care when placing appliances or mattresses on waste piles as required will have those items removed by the Association with the costs of pickup billed back to the member.
More information regarding bulk waste pickup restrictions can be found on our website by Clicking Here.
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